Alcohol and Other Drug Prevention and Educational Services

Off Campus Providers

Pathways Behavioral Services 
3362 University Avenue 
Waterloo, IA 
(319) 235-6571

Substance abuse evaluations, individual and group counseling, residential treatment, and prevention services. Pathways accepts third party payment and charges on a sliding fee scale for clients without insurance.

Access Evaluations & Education
1903 W. Ridgeway Ave. 
Waterloo, IA 

UNI LOCATION (for UNI students only)  TUESDAYS in the Student Health Center – 2nd Floor 

Go online at to schedule an appointment or call 319-252-4631

Education and Substance use evaluations for all ages, for any reason including court and school related matters.  

  Any alcohol and drug evaluation or OWI court ordered evaluations are $125 at the time of service.

Level 1.0 Extended Outpatient treatment available for individuals.

Medicaid State insurance Amerigroup or Iowa Total Care provider.

Out of Network for United Health and Blue Cross (check out of network benefits)

For more information, visit:


Covenant Medical Center - Horizons Unit
2101 Kimball Avenue
Waterloo, IA
(319) 272-2873

Detoxification services, chemical dependency outpatient and inpatient treatment programs for adults and adolescents, relapse prevention and continuing care programs, substance abuse evaluations and treatment referrals. Covenant will bill insurance providers for the cost of an evaluation. Clients who need an evaluation because of an OWI (Operating While Intoxicated) charge, must pay a $152 fee on the day of the testing. The fee for non-OWI evaluations is $218. Clients without insurance who request non-OWI evaluations must pay the fee in full before they can schedule an evaluation appointment.

Holly Helm, MA, LMSW, ACADC
3510 Kimball Avenue
Suite D
Waterloo, IA
(319) 232-5024

Substance abuse evaluations, including court-referrals, self-referrals, employment referrals, and family/significant other referrals, are $125. Ms. Helm can file insurance claims for Midland’s Choice and BlueCross/Blue Shield. Evaluations for legal matters must be paid in cash. She cannot receive Title XIX reimbursements.   

Allen Counseling Center
1825 Logan Avenue
Waterloo, IA
(319) 235-3550

Substance abuse evaluations and treatment referrals for adolescents and adults; outpatient substance abuse treatment services for adolescents (after-school program); outpatient gambling treatment program for adults.  Allen provides evaluations on a small scale, due to staffing constraints. When their counselors have enough time for evaluations, a maximum of three evaluations are scheduled per week. Clients must pay the $125 fee in advance of the appointment. They do not file insurance claims for evaluations. Therefore, if your insurance covers the cost of an evaluation, you may want to complete it at another agency.

Employee Assistance

Employees who need alcohol/other drug assistance are strongly encouraged to seek confidential assistance through the Employee Assistance Program (EAP).